The questions we get asked every day
This page exists because the same five or six questions come up every day — how do I fund my account with bKash, how long does a Nagad deposit take to show up, what documents do you need to verify a withdrawal, and how do I reach someone if something goes wrong. We answer each one here so you can find what
you need without waiting for a reply. The account flow is straightforward: you open an account with your mobile number, verify it with an OTP code, and then fund through bKash Nagad or Rocket. Once your wallet shows a balance you can browse the lobby, open any game or table, and start playing. Withdrawals trigger a quick identity check — we ask
for a photo ID and a selfie to confirm it's your account, then clear the payout to the same wallet you deposited from. Support runs through live chat during Bangladesh daytime hours and email around the clock. Every answer below walks you through the actual steps so you know what to expect before you start.
- bKash deposit
- Nagad clearing
- Rocket transfer
- Withdrawal ID check